Answers to Common Questions

Q.

A.

How long does therapy last?

Most therapy lasts for about 8 – 12 sessions.In some cases, however, therapy may last longer.

Will my insurance cover your service?

As a licensed psychologist, Dr. Alexander’s services are covered by most PPO and POS plans. His policy is to collect a full fee at the end of each session and provide clients with a detailed receipt to be filed with their insurance company for reimbursement.

What is your fee?

Dr. Alexander’s current fee is $150.00 per hour.

How often will I have to come?

Generally speaking, it is best to start with weekly sessions.  After progress is made, sessions generally become less frequent.

Will my confidentiality be protected?

All client files are kept in a locked box in Dr. Alexander’s office.  Dr. Alexander will speak with no one about your treatment without your permission.

Should I bring family members?

Ideally, therapy should include all family members who are part of the problem.

Where are you located?

Dr. Alexander practices in Charlotte, North Carolina.  His office is in Charlotte’s historic Dilworth neighborhood and is easily accessible from other parts of the city. Please click on contact information for specific directions.

What hours do you work?

Dr. Alexander offers convenient morning, afternoon and evening weekday appointments.

Can I contact you via E-mail?

For your own privacy and confidentiality, it is  advised that you limit out-of-session contact with Dr. Alexander to phone calls.  He has 24 hour voice mail service and generally returns all phone calls within the day.